I have been with Ken Garrf in Orem, Utah for many years and have always been satisfied with their service and friendly and accommodating staff. I have every intention in continuing with them when ever purchasing a car and having it serviced.
They were able to accommodate my Jetta in the shop the day I called. They had the recall and emissions done within an hour and provided me with a ride from the dealership while I waited. Very friendly staff!
Always treated well here
As they were finishing up my oil change they sent me a link via text with a video of the underside of my vehicle explaining some of the things they noticed. In the video they showed me a couple of filters that needed changing and suggested an alignment. By the time they had finished up my vehicle I had ordered the new cabin filters! Service was fairly quick and the staff was friendly.
It was a super positive experience working with Ken Garff VW. It was my first time there and they were able to get me in next day, and fix my car issues in one day. The service guy who checked me in was incredibly friendly and made it super simple. The guy who serviced my car sent me text updates and even a video explaining what they did. They went above and beyond! I definitely recommend them! Thank you!
Great to work with, fast friendly staff no run around everything was up front no hidden fees they were very honest and didn’t try to up sell unnecessary items will definitely buy from them again!
Quick response; good solution; friendly service. Thanks!
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