I went through some terrible deals and dealers until I found this place. I work with Chad and have now bought 3 used vehicles in 3 years, only one being a vw. Everytime I reach out Chad exceeds my expectations with the vehicles we find, for used vehicles they are always cleaner than any and well maintained. The financing is always up to me and they always help me get the best deal out there. Despite the long drive I will only go to this dealer to work with Chad
I bought my 2017 Passat new from Chad a year ago. I recently had my first oil change and tire rotation. My experience was first class. Ian showed me to the waiting area, which is roomy and comfortable! I browsed the showroom and met Brady, who asked where I was from and we made a small town, family connection. When I saw Chad he said “How’s that R-line treating you?” Incredible customer service, after a full year! The service was done when they told me it would be and Ian walked me outside to my car, very nice!
Took my VW in for regular interval service and I was not disappointed. The service department from the second I pulled into the shop was professional and courteous. They made sure I knew everything that was happening with my cAr.
Bryce Cook is an excellent employee and salesman. I couldn’t ever buy a car from another salesman! The other employees at Ken Garff are always happy to help and very informative as well . This was one of the easiest car buying experiences I have ever had.
Pebbles is my sales woman and she did everything she could to help me get my beetle convertible. She knows how to make the process flow. I am pleased and looking forward to cruising with the top down.
The whole service process was great. They are very communicative and helpful. The each person I worked with was friendly and willing to listen to my needs.
I have satisfied with the service at Ken Garff VW for many years. Latest visit was for diesel recall, so far I have not seen a difference in performance.
Everyone was cheerful and prompt. The video you sent was informative (didn’t hurt that all was well). The service was done much sooner than I expected and I felt very well taken care of. Thank you!
Great dealership one of the best I've been too. They do everything they can to make it work for you. Johnny and brittany are amazing ask for them when you go in.
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