Walked in and immediately got a ride to where I needed to be. Communicated through the entire process. Done in a timely manner.
Purchased a new Jetta and they were great to deal with. Very professional. Chad Tone is a great sales person. Great deal and so much easier to work with than some of the other dealers around.
I had been looking for a Golf Alltrack for weeks, with no luck finding the right deal in my local area (Las Vegas). I finally found what looked like a good deal on Ken Garff’s website. After filling out one of those automatic inquiries, I promptly got a response from Margy. She was very forthright about everything with no pressure. I could tell it was very important to her that I had all of the facts and didn’t try to persuade me into anything, as she knew I was traveling several hours from Las Vegas. Honestly, the only reason I felt comfortable making the long trip was because Margy was so great to work with over email/phone. Thanks to Margy and Brady at the dealership for a transparent and efficient buying experience!!
I’d heard about the Passat GT from Scott, one of the technicians at Ken Garff, and I came to see it for myself. I was introduced to Chad and we instantly had a good rapport; he’s a car guy too. My wife and I had a great experience with Chad and the Ken Garff staff in purchasing our new Passat. We highly recommend Chad and this dealer to those who are looking for great customer service and customer care.
Huge thank you to Anthony! You rock! I knew exactly what I wanted and you pulled it off. We were able to come pick up exactly what I wanted.
Devon was so awesome in helping us find the car we love! They were so accommodating to our needs and wants and kept it all below our price range. This place exceeded our expectation!
Great service department
I was interested in a Jetta but came away with a new Passat but very happy with the outcome. Met with Brittany and we worked out an accord, delighted with the deal.
Great sales and service experience here .They really do seem to care about your experience and made me a fair deal on my new GTI!
I bought a car here recently. The dealership was OK the salesman was too. I plan on bringing my car here for service so I hope the service department is just as good as the sales department.
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