I love Ken Garff VW! They have always treated me with respect, kindness and understanding. The building is open and welcoming and their waiting area is comfortable with popcorn and drinks to snack on, TVs and USB ports or regular plugs if you need to charge your device. Every employee I've interacted with has been happy, easy to talk to and excited to be working with me and helping me with whatever I need. When I've been stressed about repairs or prices, they have worked with me to find me discounts or explained things in ways that I could understand ...
Their service department is awesome. Quicker than other Volkswagen dealers. Their waiting room is very nice, and they have snacks, which is the cherry on top. Thank you!
Excellent experience. The sales consultant and sales manager showed flexibility in helping me choose between vehicles and coordinating delivery. I would definitely recommend Ken Garff Volkswagen, as well as Volkswagen vehicles, to my friends.
The service department was very efficient and did a great job.
I’ve had a really good experience. The sales experience was easy and smooth, the service team was awesome to work with as well as finance. Overall everyone’s been great and I’ll be back.
We felt no pressure, the staff was understanding of our needs, respectful of our time and went above and beyond. Would highly recommend working with them. Very happy with our purchase.
I bought used, and they made the process painless and quick. Thanks Caleb and Caleb's Coworker:)!
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